Frequently Asked Questions

Find answers to common questions about our services and policies.

We provide comprehensive property management services, including tenant screening, rent collection, maintenance, and legal compliance for property owners.

You can contact us via phone, email, or our website’s contact form. Visit our Contact Us page for details.

We are based in Ansonia, CT 06401, serving property owners and tenants in the surrounding areas.

Yes, we manage a wide range of properties, including single-family homes, multi-unit apartments, and commercial spaces.

Our office is open Monday to Friday, 9 AM – 5 PM, but we offer emergency support for urgent property issues.

You can apply online through our website or visit our office to submit an application. A background check and income verification are required.

You’ll need a government-issued ID, proof of income (pay stubs or tax returns), and rental history references.

Rent can be paid online through our tenant portal, by check, or via direct deposit. Late fees may apply if rent is not paid on time.

For urgent maintenance issues, call our emergency hotline. For non-emergency requests, submit a request through the tenant portal.

Pet policies vary by property. Some properties allow pets with a pet deposit, while others may have restrictions.

We conduct thorough background checks, including credit history, rental history, employment verification, and criminal background screening.

We coordinate all maintenance requests with trusted contractors and ensure timely repairs while keeping owners informed.

We conduct regular inspections to ensure tenant compliance and property upkeep, including move-in, routine, and move-out inspections.

We collect rent from tenants and deposit it into the property owner's account after deducting management fees and expenses.

We follow a structured process, including late fee notices, legal eviction procedures if necessary, and working with tenants on payment plans when possible.

Our leases are designed to protect both tenants and owners, typically lasting 12 months, with renewal and termination options outlined.

Security deposits are held in a separate account and returned per state regulations, minus any deductions for damages.

Yes, we follow legal eviction procedures if necessary, ensuring compliance with Connecticut landlord-tenant laws.

Yes, you can terminate the agreement with notice. Terms vary, so check your contract for specific details.

Simply contact us via phone or email, and we’ll schedule a consultation to discuss your property management needs.

Construction Solutions Focused Future Ready

Concord Property Management LLC delivers expert construction solutions, ensuring quality, efficiency, and future-ready developments. We focus on innovation, reliability, and excellence to build lasting value for property owners and investors.

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